Return, and Shipping Policy

At HSR (Hair Skin Remedy), we prioritize our customers and their satisfaction. Here’s how we ensure a smooth experience for you:

Return Policy

We offer a return policy for your peace of mind. If you receive a damaged or incorrect product, you can claim a replacement by contacting us within 24 to 48 hours of receiving your order. Terms and conditions apply.

Refund Process: Once your return request is approved, refunds will be processed within 7 to 10 business days and issued to the original payment method.

Exclusions: Certain items, such as opened products or custom/private-labeled products, are non-returnable.

Shipping Policy

We aim to deliver your order within 4 to 6 working days. If your order doesn’t arrive within the promised timeframe, please reach out to us, and we will assist you promptly.

At HSR, your trust and satisfaction are our priorities, and we’re here to provide you with exceptional service!